An in-house team of professional engineers and technicians continuously research machine and parts information for inclusion in the FDC Knowledge Base. This programme of continuous improvement keeps the knowledge base up to date and now comprises over 2,000,000 part numbers.
Customers can access the FDC Knowledge Base through the FDC Parts Finders on the websites of FDC and its Partners, and can identify:
- Suitable drives in stock
- Reconditioned drives in stock
- Availability of internal parts
- Repair options
- Parts list and parts diagram
FDC Partners use their enhanced access to provide a superior service by identifying:
- Original manufacturer component type and specification
- Best price/performance ratio for alternative assemblies
- Cost effective choices for high value components
- Alternative options for obsolete parts