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FDC Knowledge Base
An in-house team of professional engineers and technicians continuously research machine and parts information for inclusion in the FDC Knowledge Base. This programme of continuous improvement keeps the knowledge base up to date and now comprises over 2,000,000 part numbers.
Online Parts Finder
Customers can access the FDC Knowledge Base through the FDC Parts Finder on the websites of FDC and its dealers. The Parts Finder can identify:
- Suitable drives in stock
- Reconditioned drives in stock
- Availability of internal parts
- Repair options
- Parts list and parts diagram
FDC Dealers
FDC Dealers use their enhanced access to provide customers within their territories superior service by identifying:
- Original manufacturer component type and specification
- Best price/performance ratio for alternative assemblies
- Cost effective choices for high value components
- Alternative options for obsolete parts